A proven track record of identifying needs and expectations and developing and delivering on personalised solutions.
A highly experienced leader that specialises in dispute resolution, complaint handling, stakeholder engagement, consumer advocacy and building a valued reputation in corporate governance and program development.
Since 1994 I have been providing dispute resolution services across varied types of disputes and complaints and Industries.
This has ranged from workplace, commercial, family and community matters, residential tenancy, health services, discrimination, privacy and essential services.
Objective: To contribute leadership, energy and commitment to the development of a customer driven culture that drives sustainable and measure benefits for businesses while adding public value.